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Our new team is now in place

ISD are happy to announce that with the appointment of Wayne Forster as Head of Operations, our re-structure is now complete. Wayne has worked for a number of blue-chip businesses, including Moto, Rank Group, and Gala Bingo. He brings with him a wealth of knowledge and experience, and we’re pleased to welcome him to the ISD team.

ISD are happy to announce that with the appointment of Wayne Forster as Head of Operations, our re-structure is now complete. Wayne has worked for a number of blue-chip businesses, including Moto, Rank Group, and Gala Bingo. He brings with him a wealth of knowledge and experience, and we’re pleased to welcome him to the ISD team.

We also now have a dedicated team of developers backed up with the in-depth operational know-how that our customers demand.

James Roberts is our longest-serving Dev Team member and the go-to man for databases. He is ably assisted with day-to-day support by Andrew Walters, who joined us 6 months ago following a spell of teaching abroad.

Two further recent recruits in the Dev Team are Francois Steyn, who has a strong track record in building apps, and Deorsa Macleod-Giron who is a full stack developer.

Finally, there is our man in Mexico, Daniel Thorne who has broad knowledge across all our products and development work. With this team in place, ISD will push on supporting not only its existing products but also developing new ones – continuing to deliver best-in-class customer service.

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Our Clients

‘We have worked with ISD for over 15 years, with both companies prospering through this relationship. Our business has evolved through the innovative products they offer and we have security in the knowledge that ISD understands and caters to the needs of our business.’

Jodie Davis, Marketing Executive
Castle Leisure Ltd

Praesepe has been using the Maxim platform for over ten years.

The system will allow you to segment your database using traditional marketing channels, which drives admissions and footfall to clubs and venues.

Maxim will also link to current self exclusion platforms, keeping your business fully compliant.

The team are constantly enhancing their products in order to keep ahead of the game.

Phil Gibbs, Operations Manager
Praesepe, which incorporates Beacon Bingo and Cashino Gaming

“Carlton has benefitted from a long term relationship with ISD, developing our bingo IT systems. In an ever-changing technological world with the compliance challenges this creates,  it is reassuring to be able to turn to a team who can “speak our language” in a user-friendly way.”

Mike Watret, Managing Director
Carlton Bingo

The Maxim membership system has transformed how we engage with our customers.

In conjunction with the 82830 messaging system, has led to a significant saving on our CRM spend, with improved response rates too, a double win for our business!

 

Mark Jepp Managing Director
Majestic Bingo

“The ISD team delivered a first rate Membership system that has helped to continue the growth of our Business. They’ve continued to innovate and develop the system and have delivered everything they promised.”

Lee Rich
BJ's Bingo

“ISD offers a bingo membership system unrivalled by any other product; many years of hard-earned experience have enabled the firm to create a user-friendly and flexible product. I can highly recommend ISD’s product.”

Anthony Vines
Praesepe PLC

“ISD provides an excellent service and a very high-quality product. Their knowledge and expertise is excellent and I would have no hesitation in either using ISD or recommending them to anyone else.”

Wayne Davies
Castle Leisure

“ISD delivers on time, and if a change is required the turnaround time is second to none. I found the team extremely approachable and always willing to help. The team has fantastic design and programming abilities.”

Stuart Lawson
Gala Coral Group

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