ISD deliver the new Bacta Portal

We’re sometimes approached to research and develop a bespoke solution for our customers. And because of our long-standing reputation as a technology leader in the gambling sector, Bacta approached us with a brief to develop and deliver their new online Portal.

Launched during September 2021, Bacta Portal records all customer interactions, including self-exclusion of customers from their own, and other operator’s AGCs / MSAs (Motorway Service Areas).

The system ensures that members comply with the LCCP, and it also provides the Bacta team with the ability to set-up wide-area exclusions through some fantastic new Google Map-driven functionality.

More functionality will be added in the coming months.

(October 2021)

ABOUT BACTA

Bacta is the trade body that represents the interests of Britain’s amusements and high street gaming manufacturers and operators.

The industry, whose roots date back to pre-war Britain, is employed in the delivery of what recent research conducted by PricewaterhouseCoopers LLP (PwC) referred to as socially responsible, value for money and FUN!

Businesses represented by bacta can be found on every high street in Britain and whose income helps to sustain tourist attractions, particularly at the coast.

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Our Clients

‘We have worked with ISD for over 15 years, with both companies prospering through this relationship. Our business has evolved through the innovative products they offer and we have security in the knowledge that ISD understands and caters to the needs of our business.’

Jodie Davis, Marketing Executive
Castle Leisure Ltd

Praesepe has been using the Maxim platform for over ten years.

The system will allow you to segment your database using traditional marketing channels, which drives admissions and footfall to clubs and venues.

Maxim will also link to current self exclusion platforms, keeping your business fully compliant.

The team are constantly enhancing their products in order to keep ahead of the game.

Phil Gibbs, Operations Manager
Praesepe, which incorporates Beacon Bingo and Cashino Gaming

“Carlton has benefitted from a long term relationship with ISD, developing our bingo IT systems. In an ever-changing technological world with the compliance challenges this creates,  it is reassuring to be able to turn to a team who can “speak our language” in a user-friendly way.”

Mike Watret, Managing Director
Carlton Bingo

The Maxim membership system has transformed how we engage with our customers.

In conjunction with the 82830 messaging system, has led to a significant saving on our CRM spend, with improved response rates too, a double win for our business!

 

Mark Jepp Managing Director
Majestic Bingo

“The ISD team delivered a first rate Membership system that has helped to continue the growth of our Business. They’ve continued to innovate and develop the system and have delivered everything they promised.”

Lee Rich
BJ's Bingo

“ISD offers a bingo membership system unrivalled by any other product; many years of hard-earned experience have enabled the firm to create a user-friendly and flexible product. I can highly recommend ISD’s product.”

Anthony Vines
Praesepe PLC

“ISD provides an excellent service and a very high-quality product. Their knowledge and expertise is excellent and I would have no hesitation in either using ISD or recommending them to anyone else.”

Wayne Davies
Castle Leisure

“ISD delivers on time, and if a change is required the turnaround time is second to none. I found the team extremely approachable and always willing to help. The team has fantastic design and programming abilities.”

Stuart Lawson
Gala Coral Group

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