Our solutions sit right at the centre of your business.
They integrate seamlessly with your other systems and processes.
They provide you with real-time data to inform key decisions, optimise revenue, and transform the way you engage, interact and communicate with your customers.
Our core area of expertise is working with organisations that have a membership or customer base. We develop solutions to help them:
- manage and analyse customer data
- get real insight into behaviour
- use this knowledge to deliver targeted communications via a suite of powerful direct marketing, e-mail and SMS tools.
Few software companies can match our experience in this specialist area.
We’ve been at the forefront of the CRM industry since the very first electronic membership and loyalty cards were introduced, helping our clients to realise their full commercial potential. The solutions we develop give our clients total control of their data, enabling them to implement campaigns that build relationships, engender loyalty, drive footfall, and increase sales.
Today, our membership management and direct marketing software drives hundreds of businesses in the leisure and gaming sectors – from market-leading national brands with multiple sites, to small independent operators.
ISD also creates bespoke software applications, and we’ve earned a reputation for our ability to resolve complex technical challenges. With more than 25 years’ experience under our belt, we’ve established a diverse client base that ranges from large, blue-chip corporates, to small, owner-managed SMEs.
Results-driven and outcome-oriented, we’re commercially aware – and speak plain English.
Whatever the scale and scope of your project, we can structure our services and processes to fit with your own requirements.
- Nick Winslade Managing Director 'A top bloke’ is how one of our clients describes our MD, and we agree. Nick founded ISD in 1990 and as a businessman, programmer, supplier, employer and family man, he is an all-round top human being.
- Sam Winslade Manager Sam joined us at the start of 2015 and keeps the office running smoothly and efficiently and looks after the accounts side of the business. Alongside working for ISD she also has a huge passion for dance and is a dedicated ballet and Irish dancer competing on world stages.
- Wendy Winslade Company Secretary ‘The Rock’ beside Nick, Wendy is a truly inspirational person, with equal drive and ambition not only in the workplace, but the hub of family life too.
Daniel is the newest addition to ISD. A proactive person, he is consolidating his experience of freelance website and web service development into new projects and support for the team.
A friendly, confident and knowledgeable guy with a masters in Physics and fluent in Spanish.
Paul has worked with our MD Nick for over 15 years, and he's been involved in Maxim.NET since the first lines of code were written for version 1.
He wrote the Motorola Symbol Kiosk software, which to date is running in over 106 locations in the UK and Ireland.
His spare time is taken up with the St John Ambulance service, where he is a volunteer ambulance crew.
James is the newest addition to the team, and brings a great deal of experience and knowledge to ISD.
He is leading our development for tablet applications and EPOS integration.
James is a real team player, and so naturally fits with our company structure and processes like he’s been here for years.
In his spare time James is a keen Judo and Kung-Fu participant.
Sales and Marketing
Rod and our MD Nick have worked together in various companies and projects since 1987, and both were involved in presenting and winning the Self-Exclusion contracts for the Bingo Association and BACTA.
With an incredible eye for detail, Rod has very deep experience in an incredible array of specialist areas: Customer Loyalty Schemes, Systems Analysis, Software Design, Project Management, Business Analysis, Plans, Proposals, Solution Sales and Business Development, SMS Marketing, Response Analysis and Technical Writing.
Dave is an inspiring and hugely experienced software professional, who possesses a vast amount of drive and motivation.
He's a real team player, not just here at ISD, but also in the commercial Microsoft Windows application market. He understands the importance of good leadership, team work and communication.
Dave's a true professional, who is equally comfortable with customers, technical design, development and discussion, team mentoring, and motivation.
We’re proud to have been founded and bred in Portsmouth
Our offices are based in 1000 Lakeside, which is one of the South Coast’s most prestigious business parks. It started life as part of IBM’s UK headquarters and as its name suggests, it affords us views across a huge lake, set in beautiful landscaped gardens.
We have a small mall of shops and coffee bars as part of the complex and there’s plenty of free parking, so when you come and visit, you’ll enjoy more than our business-focused support.
The Island City of Portsmouth is on our doorstep, a place that combines rich heritage with cutting edge technology. Charles Dickens was born here, the Navy has lived here for hundreds of years, and Ben Ainslee Racing most recently chose Portsmouth as the home of his America’s Cup Racing Team.
The University of Portsmouth is renowned for the development of software developers and engineers, and the City is a hub for all things high tech.
Our Spinnaker Tower provides and iconic landmark, and Gunwharf Quays will give you one of the best seaside shopping and eating experiences you’ll ever have.